We would like to offer congratulations for a job well done to our superb in-flight medical team for a flawless patient transfer on Saturday 10/14/2011.
It is not often that with the many facets involved in patient transfer and medical transportation that nothing falls through the cracks. This is purely a tribute to the professionalism of our team for keeping the care of the patient and concerns for the family in mind.
The flight nurse even involved the patient’s children at home by giving them the web address of Flight Aware and the tail number of the aircraft so they could track the progress of their father’s medical flight from home. That was good thinking.
Arrival at the releasing hospital set the tone for the transition of care at each end of the flight. The crew found the patient ready with all paperwork and medical instructions complete. The hospital case manager was ecstatic over the attention to detail by the medical and ambulance team and indicated that she has never had a transition of care go so smoothly and promised to use us again and will notify her counterparts of our performance.
Safety, comfort and patient convenience is high on our list of needs for each flight.